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Track

How long does it take to fully charge the smartwatch?
Track Approximately takes about 2 hours to charge completely.
How do I check the battery level on my Track Device?
By swiping down from the home screen, you can access the drop-down menu to find the battery percentage displayed.
Why is my battery life lower than what is claimed?
The battery life of a watch varies based on how it's used. Features such as continuous heart rate monitoring, Always on Display, Bluetooth calling, GPS ... Read More
How can I extend my Track device's battery life?
To prolong the battery life of your device, reduce the brightness level and disable the All-Day Heart Rate measurement and Always On Display (AOD).
Which adapter should I use to charge my Track?
The watch is designed to be ideally charged with a 5V, 1A rating. Using a fast-charging adapter may harm the watch over time, so it's best to avoid it.
Does the watch sync with any other app?
Yes, it can sync with Google Fit, Apple Health and Strava
Should I sync the data manually from the watch to the smartphone?
The watch automatically syncs the data with the phone when the watch is connected to the cult connect app.
Does Track show notifications from social networking apps?
Yes, Track Supports notifications from social networking apps such as WhatsApp, LinkedIn, Instagram, Messenger, Skype, Twitter, Facebook, YouTube, etc. Not... Read More
Can I read incoming messages on Track? Will I only receive message notifications?
Upon connecting your Track With the cult connect app, you'll receive notifications for new messages. You can read these messages as soon as you are noti... Read More
How can I receive caller information from Track?
You can see the caller information and messages on your smartwatch as long as the watch is synced with the cult connect app and is within Bluetooth range.