All cult products are warranted to the original registered product purchaser and the parts of the products (the ‘Product’) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the period beginning from the original date of purchase set forth below.


Based on the affected part, the following warranty claim policy is applicable:


Parts covered under the warranty for manufacturing defects:


Frame & Rigid Fork: The warranty period for this particular part is 1 year

Covered: Threading issues.

Not Covered: Dents, rusting, fading and physical damage.

Electrical Components for E-bikes(Battery, Motor, controller unit and wiring harness): The warranty period for these spare parts is 1 year.

Not Covered: Physical damage, damage due to voltage fluctuation during charging and improper charging of battery.

 

Components -The warranty period for these spare parts is 6 months

(Suspension Fork, Stem, Handlebar, Seat Post, Saddle, Hub, Pedal, Freewheel, Chain, Chain Wheel, BB Cartridge Kali/Neco)

Covered: Bottom rod pulled out, broken base (saddle), thread issue, broken.

Not Covered: Deformed, physical damage.

Electrical Components for E-bikes(Throttle, display unit, Ignition): The warranty period for these spare parts is 6 months.

Not Covered: Sensors and any form of physical damage.

 

Rubber & Plastic Parts (Tyres, Tube etc): These parts are not covered under warranty. 

Stand & Spoke: These parts are not covered under warranty.