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Fitness Store
About Us
1
What is cultsport.com and what does it offer?
Ordering
7
Do I need to create an account before I order?
Can I cancel my order after I’ve placed it?
Why is my order cancelled?
How can I get the invoice for my order?
What type of taxes are charged on my order?
See all 7 articles
Delivery
7
How can I track my order?
How can I cancel my order?
I just placed an order. When will it be shipped?
Is there a separate fee for shipping/delivery?
Why is the delivery of my order delayed?
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Exchange/Return
8
Can I Exchange/Return my product?
How to initiate the Exchange/Return of my product?
When can I expect the delivery executive to pick up my product for return?
When can I expect the delivery and pickup of the exchange?
Why did the return pickup of my product fail?
See all 8 articles
Payment/Refund
12
How can I pay for my order?
How to redeem Fitcash?
How will I receive the refund for my cancelled/returned prepaid order?
How will I receive the refund for my cancelled/returned cash-on-delivery (COD) order?
How will I receive the benefits of the gift voucher/gift card if the order is cancelled or returned?
See all 12 articles
Retail/Business Enquiry
4
How many cult retail stores are there?
Where are the cult retail stores located?
Which products are available in the cult retail stores?
What are the store timings?
Product-Related General Queries
1
What is the standard shoe size chart?
Treadmills
3
Should I use a stabiliser for my treadmill?
How often should I lubricate my treadmill?
How long can I use my treadmill?
Smartwatches
5
Why am I not able to return/exchange my cultsport order?
How do I download the cult watch app on my phone?
How do I set up my cult watch smartwatch?
Is the watch water resistant?
How do I track my workouts in Sports Mode?
Warranty Policy
10
Warranty Policy
Domestic Treadmill Warranty
What is covered in the Warranty?
What is not covered in the Warranty?
Recommendation:
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