How can I track my order?
A: You can directly track your order from the website by following the below-mentioned steps: 1. Log into your account using the registered mobile nu... Read More
How can I cancel my order?
If your order is in 'Order Confirmed’ status, you can cancel your order from the cult app by following the steps listed below:  1. Log into the cult... Read More
I just placed an order. When will it be shipped?
Your order will be shipped within 24 hours of the order placement.
Is there a separate fee for shipping/delivery?
A shipping fee of ₹40 is applicable for all orders below ₹499.
Why is the delivery of my order delayed?
In the unlikely event that your order is delayed, please reach out to the customer support team at or call us on our toll-free number 18... Read More
Is it safe to share the OTP with the delivery executive at the time of delivery?
You should only share the OTP with the delivery associate at the time of delivery after collecting the product. Please do not share the OTP with anyone over... Read More
Why was my order not delivered?
The delivery of your order can fail due to any or all of the following reasons: You were unavailable and you missed the call from the delivery executive a... Read More