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Why do I need to book my slot in advance?
Since the number of members who can play in the slots is limited and pre-defined, bookings need to be made in advance. This is done to ensure a comfortable ...
Why am I not able to book my preferred slot?
It might be because the slot is full or unavailable due to an unexpected closure. In case a slot is canceled from Cult Play's end, we ensure to send ou...
What is the slot duration?
Each slot duration is 50 minutes.
When are the Cult Play facilities closed?
We keep one day off ( usually Monday ) for the facilities for the maintenance. Facilities remain closed on National Holidays as well.
How can I book a session?
The following steps should be followed: Launch Cult Play App > Select Location > Select Sport > Select Facility > Select any of the available ti...
How can I Reschedule/Cancel the session?
Cult Play app currently does not support the rescheduling of booked slots. In case the user wants to book a different slot, the existing booking should be c...
How many bookings can I do in a day?
There is no limit on the number of slots that you can book in a day, although a member can only have a max of 3 active bookings at a time.
How do I get a confirmed slot on daily basis?
Cult Play does not promise for a confirmed slot. User needs to book slot on daily basis through the app from the available slots
Can I get more complimentary trials?
Cult Play does not have a policy to provide addtional trials. Please raise a support query if you could not complete trial due to Cult Play issue.