Platform Fee

What is a Platform Fee, and why is it charged?
The platform fee is a small additional charge that helps us deliver a seamless, tech-driven fitness experience. This fee supports the continuous improvement... Read More
Which memberships include the platform fee?
The platform fee applies to all types of memberships, including Cultpass Elite, Cultpass Pro, and Cultpass Select. Whether you're opting for access to p... Read More
Why is there an additional tax on platform fees?
The tax on platform fees is applied in accordance with government regulations and guidelines.
Will I be charged the platform fee if I renew my membership?
Yes, the platform fee will apply to all new membership purchases, including renewals. This fee ensures that we continue to offer you an enhanced fitness exp... Read More
In which cases is the platform fee not charged?
The platform fee is not applicable in cases of membership upgrades or city transfers. This means if you're upgrading your existing membership or moving ... Read More
Is the platform fee refundable?
Since all our memberships are non-refundable, the platform fee is also non-refundable. This means that once a membership is purchased, both the membership c... Read More
How much is the platform fee for each membership?
The platform fee varies based on the validity of the membership you choose. You can view the specific platform fee associated with each membership option on... Read More