Account 7

• Why do I need to create a cult.fit account?
• How do I edit my account details?
• How do I track my health?
• How secure is my account information?
• I'm having trouble logging into the app.

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Fitcash (available only in India) 15

• What is Fitcash?
• How can I use Fitcash?
• Can I use Fitcash on other e-commerce websites?
• Can I decide to not use Fitcash?
• Can I decide how much to pay for an order via Fitcash?

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cult.fit Referral Programme 10

• What’s the cult.fit referral program?
• What is Fitcash?
• Who can be referred?
• Who is eligible to refer?
• How can I check if I am eligible to refer a friend?

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Fitness Devices 1

• Which fitness devices can I sync with the cult.fit app?

Points, Levels & Streaks 7

• What are points? How can I earn points?
• How can I level up?
• What benefits do I get as I advance a level?
• What is a streak?
• What are badges?

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Contact & Support 3

• I would like to report an issue.
• I would like to contact you. Where can I call you?
• I’m facing a technical issue with the app, what should I do?

TATA NeuPass 24

• What is NeuPass?
• What are NeuCoins? What can I do with them?
• What are the rewards & benefits I get with NeuPass?
• Do I get NeuCoins on transactions done on both Tata Neu & Brand?
• Why have my loyalty memberships with various brands been merged under NeuPass?

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Platform Fee 7

• What is a Platform Fee, and why is it charged?
• Which memberships include the platform fee?
• Why is there an additional tax on platform fees?
• Will I be charged the platform fee if I renew my membership?
• In which cases is the platform fee not charged?

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Voucher Redemption 3

• How to redeem a cult voucher?
• How to redeem a sales voucher ?
• How many vouchers can be redeemed in a single purchase?